COVID-19 Update – 1st Nov 20 – Remaining Operational
Following the recent Government announcement, a National Lockdown will take place from Midnight on Wednesday 4th September. Waste management is considered a key service and as such, we are able to continue operating during this period. Although many skip companies shut down during the lockdown in March, we quickly made the necessary adjustments to our service to ensure we could remain operational and these measures have strictly remained in place since. This includes necessary training, PPE and support for both drivers and internal workers.
We are continuing to operate on a near normal service, although we do expect a large spike in demand over this period, reflecting on the increase in orders during the March lockdown. As such, our team are working tirelessly to ensure that deliveries and collections remain on time, however we are working with a reduced number of drivers on the roads and our customer service team are seeing a large spike in call volumes. We politely ask you to remain patient with regards to deliveries and collections as we work through this difficult period.
Social distancing is in place to protect our drivers and customers during deliveries and collections. When placing an order, if you have any specific directions on skip placement, please include these in the Delivery Notes box. If the driver is unsure on arrival, they will call you on your provided phone number.
Thank you for your co-operation. Stay safe!
The Reliable Skip Hire Team